Hi Jim,“ While it installs updates up to kb2919394, it finds no updates after this point. ”Are there any error messages recorded in Event Viewer(Windows LogsApplications, System)?We could try the following steps to fix the issue.1. Run built-in windows troubleshooting tool:Control PanelAll Control Panel ItemsTroubleshooting System and SecurityFix problems with Windows UpdateAdvancedRun as administrator2. Run to fix the issue automatically.3.Run the command “ sfc /scannow ” with administratorright to check the health of system files.4. Hi Joy,Thank for the response.1.
Jul 09, 2013 Microsoft Surface Forums. How to do Hard reset on Surface RT when frozen. Discussion in 'Microsoft Surface General Discussion' started by guitar1969, Jul 5, 2013. Previous Thread Next Thread. Surface rt hard reset, surface rt reset. Microsoft Surface Forums.
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I ran fix problems with windows update, it found two errors (which I did not take a note of, sorry) which it said it fixed. Windows update is currently running, but as was the issue before, it is sitting there searching and doing nothing else.2. When I try to install any app from the app store it tells me that it was unable to do so as my connection is to slow. The error is as follows: 'Your purchase couldn't be completed. This app can't be purchased because your current Internet connectionis too slow. Please try again using a different connection'. My connection is running at approx.
30 megabits/second download and 19 megabits/second upload. I have cleared the store cache but this has made no difference. Its also worth pointing out thatthe licenses will no resync either as you suggested I try which is rather peculiar. Unfortunately because I cleared the cache, none of my apps will now open as a result.
Another windows refresh again to sort that out.3. I did the system file health check and no issues were found.Sadly I will have to do another refresh of the system, which will work up to a point because as soon as the system reaches a certain stage in updating things will be back to square one.any other suggestions? At this point I am considering wiping the device and starting again!thanks in advance.Jim.